crm implementation

Inspiring Tips for a Project Kick Off Meeting (in Dutch)

Inspiring Tips for a Project Kick Off Meeting (in Dutch)

Read this white paper in Dutch language about the CRM project kick-off meeting. Download the white paper (in Dutch Language)

The 10 Most Common Reasons For CRM Implementation Failure

Read about the most common reasons for the failure of CRM implementations, so as that you can avoid the pitfalls....

Top 10 Most Common Reasons Why CRM Software Implementations Fail

1. There is no CRM Strategy in place Customer Centric processes have not been defined or implemented. Nobody seems to...

Three Areas of Cost Reduction in CRM Implementations (3): Lowering cost of training and aftercare

In many CRM tool implementation projects the actual future use of the system is defined as one of the main...