SAP designed this nice infographic on the new rules of customer engagement.
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Read the latest thought provoking posts by Marc la Chapelle in Dutch. You can find CRMMarc's Blog here
Today a Strategic Marketing Workshop with Decorabad. #lookingforward
Your CRM system should not be focused on automating your internal processes, but should be capable of supporting the processes of your customers.
Blog entry on GDPR compliancy (in Dutch) crmmarc.com/2018/02/…
New Blog (in Dutch) about a customer loyalty concept for a hospitality franchise. crmmarc.com/2017/04/…
Using Snapchat for Student Recruitment crmforeducation.com/… pic.twitter.com/9vTI…
Blog about CRM data integration and data driver CRM (in Dutch) crmmarc.com/2017/02/…
Read our white paper on lowering the cost of implementing CRM crmhow.com/wp-conten…
ERP is all about transactions; CRM is all about relations.
Using CRM to lower drop-out rates in Higher Ed? Read our blog! crmforeducation.com/…
If the customer experience is that important today, then why still charge for service?
At CRMforEducation you will find posts on the application of relationship management in higher education. You can find this blog here
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