The CRM Business Case

Online ROI Calculators for CRM

The return on investment (ROI) of a CRM implementation is hard to measure and even harder to predict. And that...

Three Areas of Lowering CRM Implementation Cost (2): Saving on External Consultancy

Most of the times external consultants are hired to assist in implementing CRM strategies and software. Obviously, these consultants have...

Three Areas Of Lowering CRM Implementation Cost: (1) Requirement Finding and Software and Partner Selection

In many boardrooms CRM has a bad name. Horror stories of low user acceptance, uncontrollable cost explosions and never-ending projects...